Your next match.
Know who is behind your internet.
Cool Fibre is the gaming division of Cool Ideas, an internet provider founded in 2011. No contract. If it lets you down, you leave.
What you can count on
One lag spike can cost you the round, and your squad will notice. You want to play, not troubleshoot. Cool Fibre points you to Cool Ideas home internet that fits your household.
No contract. Cool Ideas has to earn you every month, and if it slips, you leave.
Two IT professionals started Cool Ideas in 2011 because they were fed up with capped, overcrowded internet in South Africa. It is now an Afrihost Group company.
What you get every month
- Home fibre that Cool Ideas describes as unthrottled
- Packages for gamers, streamers and busy homes
- No contract to get stuck in
- Support you can phone: 010Â 593Â 2665
- Prices and terms shown before you order
What really decides your ping
Evening lag usually comes from congestion, Wi-Fi and the route to your game server. Check these three things.
Pick enough capacity
Choose enough capacity for the people and devices in your home. For gaming, compare latency and upload needs as well as download speed.
Check your address first
Fibre reaches homes through networks such as Openserve, MetroFibre and Octotel. Your address decides which ones you can get.
Uncapped and unthrottled
Cool Ideas describes its home fibre as uncapped and unthrottled. Your Wi-Fi and the route to the game server still shape your ping.
You've lost matches to lag. We know how that feels.
You want to spend your evening playing, not chasing connection problems. Cool Fibre is the gaming division of Cool Ideas. Here is why gamers like you stay with us.
#1 for Steam downloads, 3 years running
Games ready sooner, so you spend less time waiting. Published by Cool Ideas.
70,000 customers
Cool Ideas publishes this count: gamers and families who stay connected.
4-time MyBroadband ISP of the Year
An award Cool Ideas publishes about its network.
Lag costs you matches. Your connection shouldn't.
Published by Cool Ideas. These describe the provider, not a guaranteed result at every address.
Don't switch blind. Read what customers say.
Before switching, read about other customers’ experiences with installation, gaming and support. Look for recent feedback that matters to your connection.
Read customer reviewsThree steps to your address
- 1
Enter your address
Your address decides which networks and packages you can get.
- 2
See live packages
Cool Ideas shows live coverage and prices for your address.
- 3
Choose and order
Pick what fits your household. No contract.
Your questions about Cool Fibre, answered
Who owns Cool Ideas?
Cool Fibre is the gaming division of Cool Ideas, an Afrihost Group company.
When was Cool Ideas founded?
Cool Ideas was founded in 2011 by two IT professionals who wanted to give South Africans uncapped internet that isn't throttled.
What makes Cool Fibre different from other ISPs?
Cool Ideas describes its home fibre as uncapped and unthrottled, and every package is month-to-month with no lock-in contract. Actual ping depends on your game server, routing and home network.
Why is there no contract?
An ISP should earn your business every month. With no contract holding you here, the network and the support have to stay good.
Is Cool Fibre the same as Cool Ideas?
Cool Fibre is the gaming division of Cool Ideas. You play and learn about ping here, then Cool Ideas shows live coverage and packages and takes your order.
Does Cool Fibre check coverage?
No. The Cool Ideas team checks your exact address. Start with Check my address and you continue to the Cool Ideas site for live coverage.
How do I contact support?
Call Cool Ideas on 010 593 2665 or use the Cool Ideas support portal. Share the symptoms, the time of day and any wired speed-test results.
Where can I read customer reviews?
Cool Ideas publishes customer reviews and awards on its website. Read the original reviews and consider recent feedback relevant to your area. The Read customer reviews button on this page opens the reviews on Google.