MetroFibre 30Mbps
R444/month
Promo price for new customers. Check the ongoing price before you order.
Limited-time promotional rate for new customers and new installations only.
View offer detailsPlay at 7pm
like it's 10am
Uncapped, month-to-month home fibre from R444/month. Promo price for new customers. Check the ongoing price before you order.
Truly uncapped
No throttling
No contract, month-to-month
Cool Ideas network
Everyone logs on. Your ping shouldn't pay for it.
When the whole house logs on, a struggling connection can interrupt your match, stream or work call. Congestion, Wi-Fi and the route to your game server can all play a part. Start by choosing a package for everyone who uses your connection.
What you need is a connection that holds when everyone is online.
Time spent troubleshooting is time away from the match. Compare your options and get help with persistent connection problems.
Start with your address and compare the options for your household.
Fibre that keeps your ping steady when everyone is online
For South African gamers who need a ping that holds when everyone is online, Cool Fibre is uncapped fibre with no throttling on the Cool Ideas network. Choose the speed, upload capacity and monthly cost that fit your household.
Truly uncapped with no throttling
Cool Ideas home fibre is uncapped and never throttled. Your speed comes from the package you choose.
Check the upload speed
Some packages match upload to download, such as Cool Start 30/30Mbps. Others do not. Streaming your gameplay needs upload as well as download, so check both.
Check your local network
Enter your address to see which networks reach your home.
Month-to-month
Stay as long as you like. Leave with one month's notice.
Gaming, streaming, downloads: nobody waits.
Gaming
Use a wired connection where possible. Your game server, routing and home network affect ping as well as your internet package.
Streaming
Go live on Twitch or YouTube while someone else in the house watches Netflix in 4K.
Big Downloads
Pull the next big patch without slowing down everyone else in the house.
Load-shedding ready
Backup power for your router and fibre terminal can help. Service also depends on the fibre network having working backup power.
You've lost matches to lag. We know how that feels.
Cool Fibre is the gaming division of Cool Ideas. Here is why gamers stay.
70,000 customers
Cool Ideas publishes this count: gamers and families who stay connected.
#1 on the Netflix ISP Speed Index
The ranking for streaming speed, published by Netflix.
4-time MyBroadband ISP of the Year
An award Cool Ideas publishes about its network.
Don't lose another match to lag.
Read customer reviews on Google
Achievements published by Cool Ideas. These describe the provider, not a guaranteed result at every address.
Choose your connection. Know your costs.
Start with coverage, then compare the speed and ongoing price. These are specific network offers, not prices for every address.
Cool Start 30/30Mbps
R459/month
First two months only. Uncapped, month-to-month, with a free-to-use router. Confirm the ongoing rate and other charges.
View offer detailsOpenserve 1Gbps
R1,699/month
1Gbps download / 500Mbps upload in select Openserve areas. Check address eligibility.
View offer detailsPrices as listed on Cool Ideas offers. Confirm ongoing prices, router delivery and installation charges before ordering. Cool Fibre is the gaming division of Cool Ideas, which checks your address and takes your order.
Don't switch blind. Read what customers say.
Before switching, read about other customers’ experiences with installation, gaming and support. Look for recent feedback that matters to your connection.
Read customer reviewsFrom sign-up to your first match in three steps.
1
Enter your address
We save your details, then take you to the Cool Ideas site for fibre availability and prices.
You only fill this in once.
2
Pick your speed
Choose a tier on your network. Packages start at R444/month. Promo price for new customers. Check the ongoing price before you order.
You pick the speed that fits how you play, and you can change it later.
3
Get installed
Confirm installation or activation timing with the provider and network operator.
You know what happens next and when to expect your connection.
Still unsure? Fibre questions, answered.
What do uncapped and no throttling mean?
Uncapped means there is no monthly data limit. Play, stream and download as much as you like without the connection being cut or slowed down. Cool Ideas describes its home fibre as unshaped and unthrottled. This does not guarantee a particular speed or ping; Wi-Fi, routing and network conditions still matter.
What fibre speeds can I get?
The offers listed on this page run from 30Mbps up to 1Gbps download. The Openserve 1Gbps offer is 1Gbps down and 500Mbps up. What you can get depends on the fibre network at your address, so enter it in the coverage checker to see your options.
Why does my ping rise in the evening?
When too many customers share the same slice of a network, everyone slows down at peak time. Congestion, Wi-Fi interference and the route to the game server can all contribute. Try a wired connection and ask support to investigate persistent problems.
Can I use my own gaming router?
Yes. A fibre box (the device your line plugs into) is fitted during installation, and you can plug your own router into it. Plenty of gamers do this to run a gaming router, mesh Wi-Fi or more advanced network settings.
Is the upload as fast as the download?
Not always. Cool Start 30/30Mbps is 30Mbps down and 30Mbps up, but Openserve 1Gbps is 1Gbps down and 500Mbps up. Upload matters if you stream your gameplay, upload clips or send big files, so check each package.
How does Cool Fibre compare to other South African ISPs?
Compare current packages, upload speeds, cancellation terms and support options. Cool Ideas publishes its awards and network information on its website; individual results depend on your connection and package.
Make room for the way you play.
Choose a connection for your gaming, streaming and the rest of the household.